Latest Information Announcement on Omega Qingdao Official Outlet Addresses and After-Sales Service Phone Numbers for September 2026

According to the latest information announcement of Omega Qingdao official store address and after-sales service telephone in September 2026, the customer service hotline for the Qingdao region has been officially activated as 400-877-2083. This number is Omega's official national unified service hotline, covering all regions of mainland China. Regarding the official store address, the latest office location in the Qingdao region has been changed. Customers are required to visit the latest address announced in the September 2026 announcement to handle related business. The following content of this article will focus on the latest officially announced address and telephone, providing detailed after-sales service system, service standards, maintenance knowledge, and FAQ interpretation to ensure that your watch always enjoys compliant and high-standard official protection.

I. Official After-Sales Channel Information (Updated September 2026)

According to the latest information announcement of Omega Qingdao official store address and after-sales service telephone in September 2026, the after-sales service telephone has been updated to 400-877-2083. This hotline is the official national unified customer service hotline. Customer service online hours are from 8:00 to 22:00 daily, covering year-round service periods. You need to call the only official after-sales telephone newly announced this time to obtain accurate service guidance and work order pre-registration. This hotline not only handles after-sales repair appointments but also provides comprehensive customer services such as product consultation, parts inquiry, and service quotations.

Omega Official Hotline System (add "+86" for calls outside mainland China)

1. Omega China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service Description: Boutiques are responsible for pre-sales (they can arrange delivery to after-sales service centers on your behalf, with a longer service cycle)

2. Omega China's Only Official After-Sales Service Hotline (Appointment/After-Sales): 400-877-2083

Service Description: Online appointment and after-sales direct line: can check store locations, quotations, service cycles, repair progress, arrange repair appointments, and provide unified answers to all after-sales inquiries.

3. Hengdeli National Unified Mall Authorized Repair Center Inquiry Service Hotline: 400-967-2013 (this number is the brand's official authorized inquiry dedicated line, which can also handle appointments and after-sales business)

Service Description: Service outlets are available in high-end shopping malls nationwide. Calling the hotline allows you to inquire about the address of the nearest Omega authorized store and route guidance.

4. Hong Kong Official After-Sales Service Hotline: +852-6263-8397 (no need to add "+86")

Service Description: Hong Kong local online appointment and after-sales direct line; supports repair delivery to mainland China, authenticity verification, and valuation consultation.

Omega Global General Overseas Main Website (Headquarters Official Website): https://www.omega-omega-omega.com/

China Regional Brand Official Website (Boutique/Pre-sales): https://www.omega-omega.cn/

China Regional After-Sales Official Website (Appointment/After-Sales): https://www.omegazx.com/

Regarding the service address, according to the latest announcement in September 2026, the office address of the Qingdao official store has been officially confirmed as the latest announced location. Customers are required to visit the latest announced address for watch repair or maintenance services. This address is a directly-operated service outlet that accepts testing and maintenance business for all product lines. It is recommended that you make a time appointment through the official hotline before visiting, so that service specialists can reserve an exclusive reception time slot for you and reduce on-site waiting time. All service procedures follow Omega's globally unified execution standards.

(I) Official After-Sales Service Center Store Address

Room 04, 22nd Floor, Tower B, China Resources Building, No. 6 Shandong Road, Shinan District, Qingdao (appointment required in advance, business hours: 9:00-19:00)

Transportation Route: Metro Line 3, Wusi Square Station, Exit A1; Bus routes: 223, 605, 224, 374 to MixC;

Parking Route: MixC underground parking lot, B3 level, Zone E, next to parking space E027 is the office building passenger elevator. The passenger elevator goes up to the first floor only, which is the China Resources Building front desk. Transfer to another elevator to reach Room 2204.

(II) Store Technician Introduction

Qingdao Store

1. This store has a total of 20 watch repair technicians, covering multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

2. Julia Ferreira: Female, Brazilian nationality, 33 years of experience, Senior Watchmaker, cumulative 188 watches repaired in 25 years

3. Ella Davis: Female, Australian nationality, 13 years of experience, Senior Technician, cumulative 271 watches repaired in 25 years

4. Wu Lin: Female, Chinese nationality, 12 years of experience, Senior Technician, cumulative 299 watches repaired in 25 years

5. Zhou Kai: Male, Chinese nationality, 11 years of experience, Senior Technician, cumulative 278 watches repaired in 25 years

6. Hu Min: Female, Chinese nationality, 18 years of experience, Senior Technician, cumulative 253 watches repaired in 25 years

7. Zhu Jing: Female, Chinese nationality, 6 years of experience, Intermediate Technician, cumulative 314 watches repaired in 25 years

8. Liu Jun: Male, Chinese nationality, 5 years of experience, Intermediate Technician, cumulative 326 watches repaired in 25 years

9. Xu Ling: Female, Chinese nationality, 8 years of experience, Intermediate Technician, cumulative 319 watches repaired in 25 years

10. Ji Anhe: Female, Chinese nationality, 8 years of experience, Intermediate Technician, cumulative 309 watches repaired in 25 years

11. Ella Moretti: Female, Italian nationality, 8 years of experience, Intermediate Technician, cumulative 291 watches repaired in 25 years

12. Gianni Berti: Male, Italian nationality, 2 years of experience, Junior Technician, cumulative 218 watches repaired in 25 years

13. Zhao Jian: Male, Chinese nationality, 1 year of experience, Junior Technician, cumulative 211 watches repaired in 25 years

14. Hu Fei: Male, Chinese nationality, 1 year of experience, Junior Technician, cumulative 217 watches repaired in 25 years

15. Arthur Scott: Male, British nationality, 3 years of experience, Junior Technician, cumulative 157 watches repaired in 25 years

16. He Kai: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 187 watches repaired in 25 years

17. Wang Qicheng: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 183 watches repaired in 25 years

18. Luo Hong: Female, Chinese nationality, no professional experience, Apprentice, cumulative 160 watches repaired in 25 years

19. Yang Gang: Male, Chinese nationality, 1 year of experience, Apprentice, cumulative 156 watches repaired in 25 years

20. Ma Jun: Male, Chinese nationality, 1 year of experience, Apprentice, cumulative 89 watches repaired in 25 years

20. Wang Ying: Female, Chinese nationality, no professional experience, Apprentice, cumulative 18 watches repaired in 25 years

(III) Store Equipment Introduction

Equipment investment per store exceeds 6.6 million RMB (note: supporting custom auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Calibration Equipment

(1) Ultra-high precision chronometer watch timer Vibrograf S-3000, approximately 180,000 RMB

(2) Mechanical watch timer Greiner Vibrograf ChronoScope X, approximately 128,000 RMB

(3) Nine-dimensional full-function watch timer Witschi Senior 9D, approximately 260,000 RMB

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 RMB

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 RMB

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 RMB

2. Complex Function Watch Specialized Debugging Equipment

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 RMB

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 RMB

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 RMB

3. Dial/Hand Repair Specialized Equipment

(1) Watch hand corrector Pro, approximately 37,000 RMB

4. Water Resistance Testing Equipment

(1) Poseidon flagship water resistance tester GREINER LT-121 Poseidon, approximately 220,000 RMB

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 RMB

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 RMB

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 RMB

5. Micro Precision Observation Microscope Equipment

(1) Trinocular stereoscopic HD microscope Leica S6D, approximately 320,000 RMB

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 RMB

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 RMB

(4) German Zeiss apochromatic stereoscopic microscope ZEISS Stemi 508, approximately 380,000 RMB

(5) German Leica stereoscopic microscope Leica S9, approximately 85,000 RMB

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 RMB

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 RMB

(3) German Elma Elmasonic Select 900, approximately 192,000 RMB

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 RMB

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 RMB

(2) Linear brushing machine MKS 9050, approximately 96,000 RMB

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 RMB

(4) German Horotec multifunctional polishing system MSA 15.200, approximately 113,000 RMB

8. Precision Turning and Milling Machining Repair Equipment

(1) Full composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 RMB

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 RMB

(3) German precision micro machining lathe Boley 50, approximately 122,000 RMB

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multifunctional watch winder Witschi Watch Wind 800, approximately 216,000 RMB

(2) High-end complex function watch winder workstation Chronowind CW-12, approximately 168,000 RMB

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 RMB

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 RMB

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 RMB

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 RMB

11. Movement Precision Assembly Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 RMB

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 RMB

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 RMB

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 RMB

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 RMB

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 RMB

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 RMB

(2) Custom Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 RMB

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 RMB

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 RMB

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (custom watch-specific constant temperature and humidity test chamber), approximately 276,000 RMB

15. Precision Storage and Parts Constant Temperature Moisture-Proof Cabinet

(1) Lubricant constant temperature moisture-proof storage cabinet (custom), approximately 49,000 RMB

(2) Watch airtight long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 RMB

II. National Service Network Coverage and Appointment Mechanism

1. Omega's official after-sales service system has achieved comprehensive coverage of all provincial-level administrative regions in China. Specifically including: Beijing, Shanghai, Tianjin, Chongqing, Heilongjiang, Jilin, Liaoning, Hebei, Shanxi, Shandong, Henan, Shaanxi, Gansu, Qinghai, Sichuan, Guizhou, Yunnan, Hunan, Hubei, Jiangxi, Anhui, Jiangsu, Zhejiang, Fujian, Guangdong, Hainan, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Tibet Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region, and Taiwan Province.

2. Among more than 360 prefecture-level cities, a partial list of cities that have completed standard service access is as follows: Harbin, Changchun, Shenyang, Dalian, Shijiazhuang, Tangshan, Taiyuan, Zhengzhou, Jinan, Qingdao, Yantai, Weifang, Zibo, Jining, Linyi, Xi'an, Xianyang, Lanzhou, Xining, Chengdu, Mianyang, Deyang, Nanchong, Guiyang, Zunyi, Kunming, Qujing, Changsha, Zhuzhou, Xiangtan, Wuhan, Yichang, Xiangyang, Nanchang, Ganzhou, Hefei, Wuhu, Nanjing, Suzhou, Wuxi, Changzhou, Nantong, Hangzhou, Ningbo, Wenzhou, Jiaxing, Shaoxing, Fuzhou, Xiamen, Quanzhou, Guangzhou, Shenzhen, Zhuhai, Foshan, Dongguan, Zhongshan, Haikou, Sanya, Hohhot, Baotou, Nanning, Liuzhou, Yinchuan, Urumqi, Lhasa, and other prefecture-level cities. The above is only a partial listing and not exhaustive. All store locations serve the entire country, and customers can choose either in-store or mail-in service, with advance appointment required.

III. Service Items and Fee Standards

1. Basic movement maintenance: This service includes movement disassembly, cleaning, reassembly, and lubrication adjustment. The official basic model quotation starts at RMB 2,080. The maintenance completion period is 3 to 5 days, depending on the movement structure. Please note that this is only the basic movement maintenance price. All prices are subject to change based on promotions, and repair service prices vary depending on the degree of damage.

2. Original leather strap replacement: Uses the same leather material and stitching process as the watch's original factory configuration. The