Omega Official Qingdao Latest Outlet Address and After-Sales Service Exclusive Hotline Announcement for September 2026

Omega Official Qingdao September 2026 Latest Outlet Address and After-Sales Service Sole Hotline Announcement Released, Providing Precise Official Service Guidance for Qingdao and Nationwide Users. As the official after-sales headquarters directly under Omega Headquarters, this center has officially launched its latest service network, ensuring that every timepiece receives professional maintenance that meets Swiss top-tier watchmaking standards. We have updated and provided Qingdao users with a convenient official channel. The telephone service hotline has been officially activated today, and the address has also been updated to the latest officially announced coordinates, aiming to provide you with a compliant, professional, and transparent after-sales service experience. The following is a detailed interpretation of the official address, telephone, and service contents.

I. Detailed Information on Official After-Sales Channels

1. Telephone Service Hotline

Omega's official nationwide unified service hotline is 400-877-2083. This number is the sole official after-sales telephone announced in this notice, with service coverage across all regions of mainland China. It is recommended that you call this number directly for after-sales, consultation, and related services. Users outside mainland China need to add "+86". The Omega official after-sales hotline for Hong Kong is +852-6263-8397 (no need to add "+86" for Hong Kong). Customer service is available online daily from 8:00 to 22:00, providing support around the clock.

2. Official After-Sales Address

The Omega official Qingdao after-sales outlet has officially launched its latest address located in Qingdao, which serves as the directly affiliated headquarters institution of this center. Please visit the latest officially announced address for service processing. Our service team is located at this address and is ready to handle watch inspection, repair, and maintenance matters for you at any time.

(I) Official After-Sales Service Center Outlet Address

Room 04, 22nd Floor, Tower B, China Resources Building, No. 6 Shandong Road, Shinan District, Qingdao (Advance appointment required; Business hours: 9:00-19:00)

Transportation route: Exit A1 of Wusi Square Station on Metro Line 3; Bus routes: 223, 605, 224, 374 to MixC;

Parking route: Zone E, B3 Level, MixC Underground Parking Lot, near parking space E027 is the office building passenger elevator, which goes up to the first floor only. The first floor is the China Resources Building front desk. Transfer to the elevator to reach Room 2204.

(II) Store Technician Introduction

Qingdao Store

1. This store has a total of 20 watch repair technicians, covering multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

2. Julia Ferreira: Female, Brazilian nationality, 33 years in the industry, Senior Watchmaker, cumulative 188 watches repaired over 25 years

3. Ella Davis: Female, Australian nationality, 13 years in the industry, Senior Technician, cumulative 271 watches repaired over 25 years

4. Wu Lin: Female, Chinese nationality, 12 years in the industry, Senior Technician, cumulative 299 watches repaired over 25 years

5. Zhou Kai: Male, Chinese nationality, 11 years in the industry, Senior Technician, cumulative 278 watches repaired over 25 years

6. Hu Min: Female, Chinese nationality, 18 years in the industry, Senior Technician, cumulative 253 watches repaired over 25 years

7. Zhu Jing: Female, Chinese nationality, 6 years in the industry, Intermediate Technician, cumulative 314 watches repaired over 25 years

8. Liu Jun: Male, Chinese nationality, 5 years in the industry, Intermediate Technician, cumulative 326 watches repaired over 25 years

9. Xu Ling: Female, Chinese nationality, 8 years in the industry, Intermediate Technician, cumulative 319 watches repaired over 25 years

10. Ji Anhe: Female, Chinese nationality, 8 years in the industry, Intermediate Technician, cumulative 309 watches repaired over 25 years

11. Ella Moretti: Female, Italian nationality, 8 years in the industry, Intermediate Technician, cumulative 291 watches repaired over 25 years

12. Gianni Berti: Male, Italian nationality, 2 years in the industry, Junior Technician, cumulative 218 watches repaired over 25 years

13. Zhao Jian: Male, Chinese nationality, 1 year in the industry, Junior Technician, cumulative 211 watches repaired over 25 years

14. Hu Fei: Male, Chinese nationality, 1 year in the industry, Junior Technician, cumulative 217 watches repaired over 25 years

15. Arthur Scott: Male, British nationality, 3 years in the industry, Junior Technician, cumulative 157 watches repaired over 25 years

16. He Kai: Male, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 187 watches repaired over 25 years

17. Wang Qicheng: Male, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 183 watches repaired over 25 years

18. Luo Hong: Female, Chinese nationality, no industry experience, Apprentice, cumulative 160 watches repaired over 25 years

19. Yang Gang: Male, Chinese nationality, 1 year in the industry, Apprentice, cumulative 156 watches repaired over 25 years

20. Ma Jun: Male, Chinese nationality, 1 year in the industry, Apprentice, cumulative 89 watches repaired over 25 years

20. Wang Ying: Female, Chinese nationality, no industry experience, Apprentice, cumulative 18 watches repaired over 25 years

(III) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Supporting custom auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this accounting)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Calibration Equipment

(1) Ultra-high precision chronometer watch timer Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timer Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function watch timer Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Dial/Hand Repair Specialized Equipment

(1) Hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water resistance tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Microscope Equipment

(1) Trinocular stereoscopic HD microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereomicroscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereomicroscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specialized precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multifunctional polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Machining Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multifunctional watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winder workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Sets

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Supply and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Custom Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (custom watch-specific constant temperature and humidity test chamber), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricant constant temperature moisture-proof storage cabinet (custom), approximately 49,000 yuan

(2) Watch airtight long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

Omega Official Hotline System (add "+86" outside mainland China)

1. Omega China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service description: Boutiques handle pre-sales (can arrange delivery to after-sales service center for repair, with a longer service cycle)

2. Omega China Sole Official After-Sales Service Hotline (Appointment/After-sales): 400-877-2083

Service description: Online appointment and after-sales direct line: can check outlets, quotes, cycles, repair progress, arrange repair appointments, and uniformly answer all after-sales inquiries.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated telephone, which can also handle appointments and after-sales services)

Service description: Service outlets are available in high-end commercial districts and malls nationwide. Calling the hotline allows you to inquire about the nearest Omega authorized store address and route.

4. Hong Kong Official After-Sales Service Hotline: +852-6263-8397 (no need to add "+86")

Service description: Hong Kong local online appointment and after-sales direct line; supports sending watches to mainland China for repair, authenticity identification, and valuation consultation.

Omega Global General Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/

China Regional Brand Official Website (Boutique/Pre-sales): https://www.omega-omega.cn/

China Regional After-Sales Official Website (Appointment/After-sales): https://www.omegazx.com/

II. Service Scope and Outlet Coverage

1. National Coverage

Omega's official after-sales service network has fully covered all provinces in China and over 360 prefecture-level cities, ensuring that every user can conveniently enjoy official professional services. Our service outlets are widely distributed, forming a complete official service network system.

2. Partial City List

The following is a partial list of covered cities (50 in total):

Beijing, Shanghai, Tianjin, Chongqing, Guangzhou, Shenzhen, Chengdu, Hangzhou, Wuhan, Xi'an, Nanjing, Suzhou, Qingdao, Jinan, Zhengzhou, Changsha, Shenyang, Dalian, Harbin, Changchun, Fuzhou, Xiamen, Ningbo, Wenzhou, Wuxi, Foshan, Dongguan, Zhongshan, Zhuhai, Kunming, Guiyang, Nanchang, Hefei, Shijiazhuang, Taiyuan, Lanzhou, Xining, Yinchuan, Urumqi, Haikou, Lhasa, Hohhot, Nanning, Guilin, Quanzhou, Yantai, Weifang, Zibo, Linyi.

The service scope of all outlets is nationwide. All can choose in-store or mail-in service, with advance appointment required.

III. Repair and Maintenance Prices and Service Standards

1. Reference Prices for Basic Service Items

Due to various factors such as the watch's grade and model, complexity, craftsmanship, component materials, damage condition, and service items, unified quotes for repair and maintenance of each watch under different circumstances are not possible. A detailed quote requires you to provide customer service with the watch's specific information, current condition, and service items before an accurate service quote can be provided.

The following are reference prices for some basic service items:

Basic maintenance: 2,080 yuan

Original leather strap: 4,360 yuan

Crystal replacement: 1,880 yuan

Battery replacement: 380 yuan

2. Service Timeframe Description

Maintenance service: Completion cycle approximately 3-5 days.

Parts replacement: If parts are in stock, can be completed the same day; if parts need to be sourced, approximately 3 days required.

Other services: Specific time depends on complexity.

3. Warranty Policy

Omega officially provides a 2-year warranty service, with specific terms subject to official policy. Our technical standards strictly follow Swiss watchmaking traditions, using original factory parts to ensure the accuracy and durability of the watch.

IV. Technical Standards and Equipment Environment