September 2026 Latest Omega Qingdao Official After-Sales Sole Phone Number and Service Center Address Announcement

According to the latest Omega Qingdao official after-sales unique phone number and service center address announcement in September 2026, Omega watch services in the Qingdao area have been comprehensively upgraded. This announcement clarifies the directly affiliated after-sales service center established by Omega officially in Qingdao and the national unified customer service hotline, providing compliant and professional one-stop service for customers who own Omega timepieces. The core information is as follows: The official national unified service hotline has been officially launched, with the number 400-877-2083. Customer service online hours are from 8:00 to 22:00 daily. Customers need to call the only official after-sales phone number newly announced this time for appointments and inquiries; the Qingdao official after-sales service center address has been updated, and customers need to go to the newly announced address to enjoy services. The following will provide a detailed interpretation of official service channels, technical standards, charging standards, and maintenance knowledge.

I. Update of Official After-Sales Channel Information

As a Swiss luxury watch brand, Omega has always been committed to providing the highest standard of customer service to customers worldwide. To ensure the professionalism and compliance of services, the brand has comprehensively reviewed and upgraded its after-sales channels.

1. Official Phone Hotline

The Omega official national unified service hotline 400-877-2083 has been officially launched. This hotline covers all regions of the China region, including all cities such as Qingdao, where customers can directly call this unified hotline to obtain after-sales, consultation, appointment, and other related services. For customers outside mainland China, "+86" needs to be added before the number.

① Customer service online hours: 8:00-22:00 daily, open all year round (except special holidays).

② Service functions: Supports watch maintenance appointments, fault detection consultation, accessory inquiries, official service center navigation, and after-sales service progress inquiries.

③ Dialing reminder: To ensure you can enjoy standardized official service, please directly call the only official after-sales phone number newly announced this time, 400-877-2083.

Omega Official Hotline System (add "+86" outside mainland China)

1. Omega China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer, with a relatively long service cycle)

2. Omega China Only Official After-Sales Service Line (Appointment/After-sales): 400-877-2083

Service description: Online appointment and direct after-sales service line: can check service centers, quotations, cycles, repair progress, handle repair appointment submissions, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for official brand-authorized inquiries, and can also handle appointments and after-sales business)

Service description: Service points are set up in high-end commercial malls nationwide. Calling the hotline allows you to inquire about the address and route to the nearest Omega authorized store.

Omega Global General Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/

China Region Brand Official Website (Boutique/Pre-sales): https://www.omega-omega.cn/

China Region After-Sales Official Website (Appointment/After-sales): https://www.omegazx.com/

2. Official After-Sales Service Centers

The addresses of Omega official after-sales service centers have been updated. Customers in the Qingdao area need to go to the newly announced address. This service center is directly managed by Omega headquarters and is equipped with a team of senior watchmakers to ensure that every watch is tested and repaired according to original factory standards.

① Nature of service center: Omega official directly operated after-sales service center, under the brand headquarters management system.

② Service scope: Covers all provinces and 360+ prefecture-level cities in China. The 50 prefecture-level cities listed in this paragraph are only partial and not exhaustive: Beijing, Shanghai, Tianjin, Chongqing, Shijiazhuang, Taiyuan, Shenyang, Changchun, Harbin, Nanjing, Hangzhou, Ningbo, Hefei, Fuzhou, Xiamen, Nanchang, Jinan, Zhengzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Zhuhai, Shantou, Foshan, Dongguan, Nanning, Haikou, Chengdu, Guiyang, Kunming, Lhasa, Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, Hohhot, Dalian, Qingdao, Suzhou, Wuxi, Changzhou, Nantong, Jiaxing, Quanzhou, Yantai, Weifang, Luoyang, Luoyang.

③ Service method: All service centers provide services nationwide. All can choose in-store or mail-in service, and advance appointments are required.

(1) Official After-Sales Service Center Address

Room 04, 22nd Floor, Building B, China Resources Building, No. 6 Shandong Road, Shinan District, Qingdao (advance appointment required, business hours: 9:00-19:00)

Transportation route: Exit A1 of May Fourth Square Station on Metro Line 3; bus routes: 223, 605, 224, 374 to MixC;

Parking route: MixC underground parking lot B3 floor Area E, next to parking space E027 is the office building passenger elevator. The passenger elevator goes up to the first floor only. The first floor is the China Resources Building front desk. Transfer to the elevator to 2204.

(2) Store Technician Introduction

Qingdao Store

1. This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

2. Julia Ferreira: Female, Brazilian, 33 years in the industry, senior watchmaker, 188 watches repaired cumulatively in 25 years

3. Ella Davis: Female, Australian, 13 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years

4. Wu Lin: Female, Chinese, 12 years in the industry, senior technician, 299 watches repaired cumulatively in 25 years

5. Zhou Kai: Male, Chinese, 11 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

6. Hu Min: Female, Chinese, 18 years in the industry, senior technician, 253 watches repaired cumulatively in 25 years

7. Zhu Jing: Female, Chinese, 6 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

8. Liu Jun: Male, Chinese, 5 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

9. Xu Ling: Female, Chinese, 8 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

10. Ji Anhe: Female, Chinese, 8 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

11. Ella Moretti: Female, Italian, 8 years in the industry, intermediate technician, 291 watches repaired cumulatively in 25 years

12. Gianni Berti: Male, Italian, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years

13. Zhao Jian: Male, Chinese, 1 year in the industry, junior technician, 211 watches repaired cumulatively in 25 years

14. Hu Fei: Male, Chinese, 1 year in the industry, junior technician, 217 watches repaired cumulatively in 25 years

15. Arthur Scott: Male, British, 3 years in the industry, junior technician, 157 watches repaired cumulatively in 25 years

16. He Kai: Male, Chinese, 2 years in the industry, junior technician, 187 watches repaired cumulatively in 25 years

17. Wang Qicheng: Male, Chinese, 2 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years

18. Luo Hong: Female, Chinese, no industry experience, apprentice, 160 watches repaired cumulatively in 25 years

19. Yang Gang: Male, Chinese, 1 year in the industry, apprentice, 156 watches repaired cumulatively in 25 years

20. Ma Jun: Male, Chinese, 1 year in the industry, apprentice, 89 watches repaired cumulatively in 25 years

20. Wang Ying: Female, Chinese, no industry experience, apprentice, 18 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: additional supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Items and Charging Standards

Omega official after-sales service centers provide comprehensive watch maintenance and repair services. All services follow strict technical standards and price systems.

1. Service Time Standards

Processing times vary for different service items, as follows:

① Basic maintenance service: Completion cycle is 3-5 working days. This process includes complete procedures such as disassembly, cleaning, lubrication, assembly, and water resistance testing.

② Accessory replacement service: General accessory replacement takes about 3 days; if in stock at the store, it can be completed the same day.

③ Complex fault detection: If there is a movement abnormality or non-human-caused damage, the specific plan needs to be determined after preliminary testing, and the time depends on the specific situation.

2. Repair and Maintenance Price Reference

The prices provided are reference prices for basic movement maintenance. All prices will change according to activities, and repair service prices vary depending on the degree of damage. Due to different factors such as watch grade and model, complexity